Blog

  • Ready to start on your social intranet project? Are you sure?

    You know you want to get going on introducing your internal social platform. You’ve got people clamouring for it, and it’s the big project you are desperate to get your teeth into.   But are you ready to start? You may have some great creatives for a launch campaign that will grab everyone’s attention, and […]

  • Why your organization’s culture is important – to you and to the CFO

    Far too many of us know what it means to work in an organization with a toxic culture. You feel out of place and demoralised, it’s hard to have meaningful conversations, and you start working for yourself and not for the wider business. Ultimately, it’s bad for you, and bad for the business itself.   […]

  • 10 steps to improving adoption

    Whether your community platform is for staff, customers, knowledge-sharing or emotional support, the potential benefits are well-known. It should widen and deepen engagement between you and your chosen audience, and then help you reap the benefits of that engagement. A well-planned, well-run and effective community has the power to make the difference between your being an also-ran […]

  • The simplysucceed approach: How to succeed with your social product

      simplysucceed has a clear process to achieving a successful social product, whether it’s an ESN inside the business, or a customer community.   If you are just starting out, if you’re well into your planning phase or even if you have launched and need to gain more traction with the audience, the key to […]

  • The Social Intranet Barometer

     If you are implementing an internal social platform – or are responsible for one that is failing – it is useful to know if your situation is similar to the other companies that are pursuing the same task. Are you doing OK compared to others? What are the areas where you are falling behind? Well, […]

  • Need help with Yammer?

    Have you been given a free Yammer licence with your Office 365 package?   Yammer may be the most common ESN platform today, and its user interface seems deceptively intuitive; yet it’s surely not the platform that’s most easy to make business sense with.   You’ll have heard about a few stand-out cases that work well, but our […]

  • Do as I say, not as I do

    How genuinely self-critical are you – should you be – about your role in your business? Over the past few years many people have come to acknowledge the potentials of social media inside the business and of collaborative working, characterised most recently by concepts like ‘working-out-loud’.   And yet. Many conversations about these concepts with […]

  • Becoming a social business

    Virtually every business, large or small, is well set on the social media band-waggon, and some can point to measurable commercial results to set alongside their improved brand perception, customer service and advocacy activity. Many are also realising the insight and retention benefits of engaging individually with their customers and partners, and helping customers or […]

  • Riding the Microsoft behemoth

    Does Office 365 make Microsoft’s Yammer the inevitable choice for your ESN?   The rise and rise of Microsoft’s Office 365 – with its irresistible appeal to CIOs everywhere as an ultra-trustworthy one-stop shop – is having a strange, distorting effect on the world of enterprise social. It’s certainly helping spread the message that every […]